No matter how large or how small your cleaning business is, there is going to come a time when you answer the phone and find a customer on the other end who has a complaint. How you handle that complaint can have either a positive or negative impact on your business. Customers do realize that everyone makes mistakes, however handling that complaint in a professional and timely manner is going to say a lot about your cleaning business.Following are a few key tips to help you effectively manage customer complaints:1. Listen to your customer. Avoid interrupting them until they've finished speaking. By listening closely you'll be able to determine what it is they want you to do to resolve the problem. And be sure to thank them for bringing it to your attention. You don't want to sound irritated or annoyed by their call, but empathetic and grateful they called so you can solve the problem
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Which is easier The americas top entertainment packages Could endure an
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Which is easier The americas top entertainment packages Could endure an